Refund policy
Return & Refund Policy – TRIVANA
At TRIVANA, all products are carefully inspected and packaged to ensure the highest quality standards.
No Returns Policy
Due to the nature of our products, we do not accept returns or exchanges once the order has been delivered.
All sales are considered final.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, we will gladly assist you.
Please contact us within 48 hours of delivery with clear photos of the issue:
If approved, we will offer a replacement or refund.
Conditions
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Claims must be made within 48 hours of delivery
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Product must be unused
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Original packaging must be retained
TRIVANA reserves the right to decline any claim that does not meet the above conditions.