Shipping policy

TRIVANA Perfumes ships orders within the United Arab Emirates and to selected international destinations through authorized shipping partners.

Order Processing
Orders are processed and prepared for shipment within 1–3 business days after order confirmation.

Delivery Time
• UAE Orders: Typically delivered within 1–5 business days.
• International Orders: Delivery times vary depending on the destination country, shipping provider, and customs procedures.

Shipping Charges
Shipping fees do not include the value of the purchased products and are charged separately based on the customer's location and shipment weight.

Shipping Provider
TRIVANA Perfumes uses Jeebly and its logistics partners to deliver customer orders.

International Shipping
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Order Tracking
Customers will receive tracking information once their order has been handed over to the shipping provider.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. TRIVANA Perfumes is not responsible for delays, losses, or delivery issues resulting from incorrect information provided by the customer.

Cash on Delivery
Cash on Delivery (COD) may be available within the United Arab Emirates in areas covered by the shipping provider.

Contact Information
Email: trivanaperfumes@gmail.com

Phone: +971 58 540 4565

Location: Sharjah, United Arab Emirates